Homeless shelters

If you need to find some other type of shelter separate from your home, it is important to understand that many shelters have different entry rules. Since there are so many different programs that provide housing of some type, only programs funded by the Department of Housing and Urban Development (HUD) are covered. You can contact the shelter you want or you can access services through one of many hotlines available. If you are homeless you can call 1-800-654-8595.

Homeless Services

Homeless services vary. You can get help with emergency funds to pay rent or utilities so you do not become homeless. If you are homeless help is available for housing and temporary shelter, help with food, access to health care, public benefits, and employment. Who you contact is based on where you live:

Emergency/Temporary Shelters

If you need temporary shelter on an emergency basis this is the housing you may need. Often when you contact a shelter, you will be asked basic information to help determine if the shelter is best for your needs. If not, the worker who is interviewing you will try to help you find a shelter that best fits your needs. Emergency shelters in Illinois are split by shelters outside the City of Chicago, and shelters in Chicago. If you need to locate a shelter in Chicago please call 3-1-1.

Transitional Shelters/Second Stage Housing

Transitional shelters can provide you housing for up to 24 months. Organizations that operate these shelters often require you to apply, be interviewed and meet specific criteria. There is often a waiting period before you can enter transitional housing. If you reside in Chicago, call 3-1-1 for information about housing options. Outside the city of Chicago, there is no one central source for information about housing. You need to contact your local homeless Continuum of Care to obtain information about HUD funded transitional shelters in your area.

Permanent Supportive Housing

Permanent Supportive Housing is available to individuals and sometimes families who need additional supports through substance abuse or mental health services, or due to a disability, in order to remain housed. If you need this type of housing call 3-1-1 if you live in Chicago, or your local homeless Continuum of Care if you are outside of Chicago.

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